PRIVACY POLICY

Last updated: 11 March 2026

This Privacy Policy explains how Malborn LLC (“we,” “us,” or “our”), based in Texas, United States, collects, uses, and protects your information when you visit https://arcanumrpg.com (the “Website”).

By using this Website, creating an account, or purchasing products through the Website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Malborn LLC is a tabletop roleplaying game publisher based in Texas, United States.

This Website serves as the official site for Arcanum Worlds, where we provide information about our projects, publish updates, share playtests, and sell digital or physical products related to our games and publications.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, including:

• Email address (when subscribing to newsletters, playtests, previews, or updates)
• Account information when you register an account on the Website
• Billing and shipping information when you place an order
• Information you submit when contacting us directly

If you create an account or place an order, additional information may include:

• Name
• Billing address
• Shipping address
• Email address
• Order history and download access

Passwords are securely encrypted and are not visible to us.

2.2 Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically by our hosting provider or through standard web technologies, including:

• IP address
• Browser type and device information
• Pages visited and approximate visit timing
• Basic site performance data

This information helps us maintain site security and functionality.

3. How We Use Your Information

We use collected information to:

• Send newsletters, playtests, previews, and project updates
• Share announcements and promotional communications
• Provide access to website accounts and downloadable content
• Process orders and deliver products or digital downloads
• Respond to inquiries and feedback
• Maintain, secure, and improve the Website
• Comply with legal obligations and prevent fraud

4. Email Communications

If you subscribe to our mailing list, you may receive:

• Playtest materials and previews
• Development updates and announcements
• Promotional emails related to our products or crowdfunding campaigns

You can unsubscribe at any time using the unsubscribe link included in our emails.

5. Email Service Provider

We use MailerLite to manage and send email communications.

MailerLite processes email addresses on our behalf solely for the purpose of delivering emails you have requested.

6. Online Store and Payments

The Website may offer digital downloads and physical products.

When you make a purchase:

• Payments are processed by third-party payment providers such as Stripe or PayPal
• We do not store your full credit card details
• Payment processors handle financial data securely according to their own privacy policies

To fulfill orders, we may use third-party service providers including:

• Payment processors
• Website infrastructure providers
• Shipping or fulfillment providers

These providers receive only the information necessary to perform their services.

7. Cookies and Similar Technologies

The Website may use basic cookies necessary for functionality and security.

Examples include:

• login sessions
• shopping cart functionality
• account access

Some embedded third-party content may also set cookies automatically.

You can control cookie behavior through your browser settings.

8. Sharing Your Information

We do not sell or rent personal information.

We may share limited information only with trusted service providers as necessary to operate the Website, including:

• email service providers
• payment processors
• hosting providers
• shipping or fulfillment providers

We may also disclose information if required by law or to protect our legal rights and the safety of others.

9. Crowdfunding Platforms and Third-Party Links

The Website may link to third-party platforms such as Kickstarter, BackerKit, or other external services.

These platforms operate under their own privacy policies, and we are not responsible for their data practices.

10. Data Retention

We retain personal information only as long as necessary for legitimate business purposes, including:

• maintaining user accounts
• providing access to purchased downloads
• processing orders and providing customer support
• complying with tax or legal obligations

You may request deletion of your personal information by contacting us.

11. Children’s Privacy

This Website is intended for users 13 years of age or older.

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, please contact us so we can remove it.

12. Data Security

We take reasonable measures to protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Your Rights and Choices

You may:

• unsubscribe from marketing emails at any time
• request access to your personal information
• request deletion of your personal information

Requests can be made using the contact information below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated “Last updated” date.

15. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Email: [email protected]

© 2025 MALBORN LLC. All Rights Reserved.